Just like people, every dog is different. Prices can vary depending on your dog’s size, coat type and style required. Staring prices can be found on my Services page. For a more accurate quote. simply send me your dog’s breed, approximate size and a recent photo.

When a dog’s coat becomes matted, it can pull on the skin, cause discomfort and lead to skin issues. In these cases shaving is the most humane way to remove these mats. Dematting by brushing or combing can be very painful and stressful for your dog, so clipping your dog short ensures their comfort and wellbeing.

Because grooming a matted dog takes extra time, care and puts additional wear on grooming equipment, there is an additional charge for this service.

Most dogs benefit from professional grooming every 6-8 weeks although this varies depending on their breed, coat type and lifestyle and the style you like to maintain. Regular grooming helps keep their coat healthy, prevents matting and makes the process easier and more enjoyable for your dog. I can recommend the best schedule for your dog after their first visit.

It is totally normal to want to be close to your pup during the grooming process or to feel anxious about leaving them. However, dogs often get excited, restless or even anxious when their owner is nearby which can make the grooming process harder and less safe. I find dogs settle much quicker once their owner has left, and this helps keep the whole experience stress-free for them.

No. I don’t administer sedatives. I use gentle handling, patience and reassurance throughout the groom. If I feel your dog is becoming too stressed or that continuing isn’t in their best interests, I may stop the groom and discuss the best next step with you. In some circumstances, this may mean speaking with your vet about suitable options

Most appointments take approximately 1.5–3 hours, depending on your dog’s size, coat, condition and the service required. Some dogs may need a little more time, particularly if they are anxious, elderly, have a difficult coat or simply need extra breaks. I’ll let you know when your dog is nearly ready for collection.

I recommend introducing puppies to grooming while they’re young, once they are appropriately vaccinated and your vet is happy for them to attend. Starting early helps grooming become a normal and positive part of their routine.

A puppy’s first visit is all about creating a positive introduction to grooming. Depending on how your puppy is coping, this may include a bath, gentle blow dry, brushing, nails and a small face, feet or hygiene tidy. I work at their pace and don’t expect a perfect haircut on their very first visit.

Early grooming helps your puppy get used to being bathed, brushed and handled in a calm, positive way. It builds confidence, prevents fear or anxiety later, and makes future grooming stress-free for both you and your pup.

Please let me know about any health conditions, injuries, behavioural concerns or previous difficulties with grooming before their appointment. I’ll always prioritise your dog’s comfort and wellbeing and adapt the groom where I can. Sometimes this may mean a shorter style, extra breaks or stopping a groom if continuing isn’t in your dog’s best interests.

I completely understand that sometimes plans change. As appointments are reserved especially for your dog, last-minute cancellations and no-shows leave a space that is often impossible for me to refill.

I kindly ask for at least 24 hours’ notice if you need to cancel or reschedule your appointment.

Less than 24 hours’ notice: A cancellation fee of 50% of the booked service will apply.

Same-day cancellations & no-shows: A cancellation fee of 100% of the booked service will apply.

Any outstanding cancellation fee will need to be paid before another appointment can be booked.

I understand that genuine emergencies happen, and these will always be considered on a case-by-case basis.

Thank you for understanding and for respecting the time reserved for your dog. 🤍

Send me your dog’s breed, approximate size, age and a recent photo, along with a little information about their coat and the type of groom you’re looking for. Please also let me know about any health, behavioural or grooming concerns so I can make their appointment as comfortable as possible.